Legal / Refunds

Refund Policy

This policy explains Trapline's 7-day money-back guarantee and how refunds are requested and processed.

Last updated: September 1, 2026

1. 7-day money-back guarantee

Trapline offers a 7-day money-back guarantee, no questions asked. The 7-day period starts when you complete your purchase.

2. How to request a refund

To request a refund within the guarantee period, contact us at [support@your-domain.example] and include enough purchase information for us to identify your order.

3. How refunds are processed

Refunds are processed through Lemon Squeezy, Trapline's Merchant of Record and payment processor, and are logged internally. Completing a refund deactivates paid access. Existing records may remain available where stated by the service or required for legal and operational purposes.

4. Requests after 7 days

After the 7-day guarantee period, refund requests are handled at Lemon Squeezy's discretion under its own policies and applicable law.