Legal / Refunds
Refund Policy
This policy explains Trapline's 7-day money-back guarantee and how refunds are requested and processed.
Last updated: September 1, 2026
1. 7-day money-back guarantee
Trapline offers a 7-day money-back guarantee, no questions asked. The 7-day period starts when you complete your purchase.
2. How to request a refund
To request a refund within the guarantee period, contact us at [support@your-domain.example] and include enough purchase information for us to identify your order.
3. How refunds are processed
Refunds are processed through Lemon Squeezy, Trapline's Merchant of Record and payment processor, and are logged internally. Completing a refund deactivates paid access. Existing records may remain available where stated by the service or required for legal and operational purposes.
4. Requests after 7 days
After the 7-day guarantee period, refund requests are handled at Lemon Squeezy's discretion under its own policies and applicable law.
